Logistics
Last-mile delivery, warehouse dispatch — every parcel in the right order, by the shortest route
In last-mile delivery, delays translate directly into customer dissatisfaction and return costs. vitaRoute's RL-SBRP algorithm simultaneously evaluates delivery windows, vehicle capacities, and traffic data to give your drivers the most efficient route plan every morning.
Real-World Scenario
8:00 AM — 340 Deliveries, 12 Vehicles
Situation
An e-commerce logistics company operating on Istanbul's Asian side must reach 340 delivery points each morning with 12 vehicles departing from a single warehouse. 30% of deliveries include time-window appointments (e.g., between 10:00–12:00).
Problem
Experienced drivers were using routes they knew from memory. New drivers followed inefficient paths, and time-window deliveries were being missed. Daily fuel costs ran 35% above plan and the return rate hit 8%.
vitaRoute Solution
At 7:30 AM, all delivery addresses, appointment windows, and vehicle capacities are sent to the vitaRoute API. The RL-SBRP algorithm prioritizes appointments, optimizes the remaining deliveries, and produces an ordered stop list for each of the 12 vehicles. Drivers see their routes in the app.
Sonuç
Time-window delivery success rate rose from 67% to 94%. Average fuel savings of 23 km per vehicle per day. Return rate fell from 8% to 2.4%. Customer NPS improved by +31.
Key Benefits